PRIVACY POLICY
Information pursuant to and for the purposes of Article 13, EU Regulation 2016/679
JOYFLO S.R.L. has developed an application and a platform for green enthusiasts, available both as an APP and through the website.
This Privacy Policy applies whenever you access the website, choose to browse it, and use its services. It provides all the necessary information to understand how data and information that identify users of https://www.joyflo.com are collected and used.
DATA CONTROLLER
The data controller of the data collected through this website is JOYFLO S.R.L., with registered office in Paese (TV), via Pravato, 50.
The controller independently determines the purposes and methods of processing, as well as the security procedures to be applied to ensure the confidentiality, integrity, and availability of the data.
PURPOSE OF PROCESSING
JOYFLO will process the data as an independent data controller for the following purposes:
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Access and management of the reserved area to use the services offered by JOYFLO, such as promotions for those who sell their products/services via the Joyflo APP and/or WEB APP, management of technical data sheets and/or other editorial content for industry professionals, etc.
For information on the processing of personal data related to the creation of a personal account (used to manage and access your private area), please refer to the privacy policy under Article 13 provided at the time of registration on the APP or WEB APP. -
Management of any information requests sent by the data subject via ordinary email to: info@joyflo.com.
LEGAL BASIS AND MANDATORY OR OPTIONAL NATURE OF DATA PROVISION
To access the reserved area, login credentials must be provided. Failure to do so will make it impossible to proceed with the requested action.
The legal basis (also known as the condition for lawful processing) is:
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For purpose 1: the user’s consent, given by registering on the platform or APP and creating a personal account;
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For purpose 2: the data subject’s consent, expressed by sending information requests via ordinary email.
METHOD OF PROCESSING AND DATA RETENTION
Personal data will be processed mainly using electronic and telematic methods.
Processing operations will be carried out in a way that ensures the logical and physical security and confidentiality of the personal data collected through this website.
The data provided will be retained only for the time necessary to achieve the purposes for which they were collected, namely:
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Registered user data: until a deletion request is received. If no such request is made, the account will remain active for the time period specified in the privacy policy available on the APP and WEB APP;
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Data related to handling requests from the data subject: for the time necessary to fulfill the request.
SCOPE OF DATA COMMUNICATION AND DISCLOSURE
The collected data may be communicated to:
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All entities legally entitled to access such data under regulatory measures;
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Our collaborators and employees, within the scope of their roles and responsibilities and authorized to process the data you provide;
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Third parties, properly selected based on their experience, capability, and reliability, who provide adequate guarantees of full compliance with current regulations, including data security. These third parties have been designated as “data processors” and operate under instructions from JOYFLO. These may include agents, advertising agencies, web marketing consultants, as well as BREVO for newsletter management and distribution. Data may also be processed by professionals involved in developing and managing the Platform/Application.
TYPES OF DATA PROCESSED
Browsing Data
The computer systems and software procedures used to operate this website acquire certain personal data during normal use, the transmission of which is implicit in the use of Internet communication protocols.
This information is not collected to be associated with identified individuals but, by its nature, could allow users to be identified through processing and association with data held by third parties.
This category includes IP addresses or domain names of the computers used by users who connect to the site, and other parameters related to the user’s operating system and computer environment.
These data are used only to obtain anonymous statistical information about site usage and to ensure the site functions correctly. They are deleted immediately after processing. The data could be used to determine liability in case of hypothetical computer crimes against the site.
Personal Data
Common data required to use JOYFLO’s services.
| Purpose of Processing | Personal Data |
|---|---|
| Access to the reserved section and account management | User (email address), Password |
| Information request | Name and surname (if provided), ordinary email address, and any personal data included in the request |
PROCESSING METHODS
Personal data will be processed primarily using electronic and digital tools.
The processing operations will be implemented in such a way as to ensure logical and physical security and the confidentiality of your personal data.
SECURITY MEASURES
JOYFLO has adopted appropriate security measures to minimize the risks of destruction or loss—accidental or otherwise—of data, unauthorized access, or processing that is not permitted or does not comply with the purposes for which the data was collected.
COOKIES
A cookie is a small amount of data sent to your browser by a website or an app, which is then stored on your hard drive or mobile device. The cookie is then read and recognized by the website that sent it each time you reconnect to it.
Technical Cookies
This type of cookie is strictly necessary for certain sections of the website to function correctly. They are divided into two categories:
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Persistent cookies: These are not deleted when the browser is closed and remain until a set expiration date.
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Session cookies: These are deleted every time the browser is closed.
These cookies are essential to properly display the website and provide technical services. Therefore, they are always used and sent unless the user changes the browser settings, which may affect how the website displays.
Analytical Cookies
Cookies in this category are used to collect information about the use of the website.
Analytical cookies may be sent either by the website itself or by third-party domains.
Third-party Analytics Cookies
These cookies are used to anonymously collect information about how users interact with the website. This includes data such as: pages visited, time spent on the site, traffic sources, geographic origin, age, gender, and interests for marketing purposes. These cookies are sent from external third-party domains outside of the site or app.
Most browsers are initially set to automatically accept cookies. You can change these settings to block cookies or to alert you when cookies are being sent to your device. To modify these settings, refer to your browser’s instruction manual or help screen.
Cookies for Integrating Third-party Software Features
These cookies integrate functionalities developed by third parties into the website, such as icons and preferences from social networks (for content sharing) or other third-party software services. These cookies are sent from third-party domains or partner websites that offer their features on the site.
Profiling Cookies
These cookies are necessary to create user profiles and send advertising messages tailored to the preferences expressed by users while browsing the site.
Cookies Used by JOYFLO
The website uses:
Technical Cookies
Always sent from our domain, these cookies are necessary for proper website display. They are always used and sent unless the user modifies their browser settings (which may affect website functionality).
| Cookie | Duration | Description |
|---|---|---|
pll_language |
1 year | Used by Polylang to remember the user-selected language when returning to the site or when not available in another way. |
cookieyes-consent |
1 year | Used by CookieYes to remember users’ cookie consent preferences for future visits. It does not store any personal data. |
Third-party Cookies
Analytics
Our website uses Google Analytics, a web analytics service provided by Google LLC, to collect anonymous statistical information and improve user experience. Data collected (e.g., anonymized IP addresses, device type, pages visited) is processed in accordance with Google’s privacy policy:
🔗 https://policies.google.com/privacy?hl=en
You can disable Google Analytics through browser settings or by installing the Google Opt-out add-on.
Our site also uses cookies from Brevo to collect anonymous statistical data and improve user experience. Data is processed according to Brevo’s privacy policy:
🔗 https://www.brevo.com/legal/privacypolicy/
Functional Cookies
Functional cookies help enable features like sharing website content on social media, collecting feedback, and using other third-party features.
| Cookie | Duration | Description |
|---|---|---|
yt-remote-device-id |
Never expires | Used by YouTube to store user preferences for embedded videos. |
ytidb::LAST_RESULT_ENTRY_KEY |
Never expires | Stores the last clicked search result on YouTube for a better user experience. |
yt-remote-connected-devices |
Never expires | Stores YouTube video player preferences. |
yt-remote-cast-installed |
Session | Stores preferences for the YouTube embedded video player. |
yt-remote-session-app |
Session | Stores session-specific YouTube player preferences. |
yt-remote-session-name |
Session | Stores YouTube player session info. |
yt-remote-fast-check-period |
Session | Checks YouTube player settings for embedded videos. |
yt-remote-cast-available |
Session | Stores user preferences about casting availability on the YouTube player. |
🔗 https://policies.google.com/privacy?hl=en
Advertising Cookies
These cookies are used to deliver personalized advertising based on previously visited pages and to evaluate ad campaign performance.
| Cookie | Duration | Description |
|---|---|---|
yt.innertube::requests |
Never expires | Used by YouTube to store data about videos viewed by the user. |
yt.innertube::nextId |
Never expires | Stores a unique ID for tracking video interactions. |
🔗 https://policies.google.com/privacy?hl=en
How Can I Disable Cookies?
Most browsers are set to accept cookies by default. You can change the settings to block or be notified of cookies being sent.
All cookies can be deleted or individually disabled by the user through the browser used for web navigation. Instructions on how to do so are available in the help pages of the most popular browsers:
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Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
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Google Chrome: https://support.google.com/accounts/answer/61416
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Opera: https://www.opera.com/help/tutorials/security/privacy/
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Internet Explorer: https://support.microsoft.com/en-us/help/278835/how-to-delete-cookie-files-in-internet-explorer
⚠️ Warning: Disabling technical cookies may impair website functionality.
DATA TRANSFER ABROAD
JOYFLO does not transfer data to third countries (non-EU countries) and/or international organizations.
DATA SUBJECT RIGHTS
Pursuant to Articles 15, 16, 17, 18, 20, 21, and 22 of EU Regulation 2016/679
We inform you that, as a data subject, in addition to the right to lodge a complaint with a supervisory authority, you are entitled to exercise the following rights by submitting a specific request to the Data Controller:
Art. 15 – Right of Access
The data subject has the right to obtain confirmation from the data controller as to whether or not personal data concerning them is being processed, and, if so, to gain access to that data and related information regarding its processing.
Art. 16 – Right to Rectification
The data subject has the right to obtain, without undue delay, the rectification of inaccurate personal data. Taking into account the purposes of the processing, they also have the right to have incomplete personal data completed, including by providing a supplementary statement.
Art. 17 – Right to Erasure (Right to Be Forgotten)
The data subject has the right to obtain the erasure of personal data concerning them without undue delay, and the data controller is obligated to erase such data without undue delay where the grounds set out in the Regulation apply.
Art. 18 – Right to Restriction of Processing
The data subject has the right to obtain restriction of processing when one of the following applies:
a) the accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the accuracy of the personal data;
b) the processing is unlawful, and the data subject opposes the erasure of the data and requests restriction of its use instead;
c) the controller no longer needs the personal data for the purposes of the processing, but it is required by the data subject for the establishment, exercise, or defense of legal claims;
d) the data subject has objected to processing pursuant to Article 21(1), pending the verification of whether the legitimate grounds of the controller override those of the data subject.
Art. 20 – Right to Data Portability
The data subject has the right to receive the personal data concerning them, which they have provided to a data controller, in a structured, commonly used, and machine-readable format, and has the right to transmit that data to another controller without hindrance.
When exercising the right to data portability, the data subject also has the right to have the personal data transmitted directly from one controller to another, where technically feasible.
Art. 21 – Right to Object
The data subject has the right to object, on grounds relating to their particular situation, at any time to the processing of personal data concerning them, pursuant to Article 6(1)(e) or (f), including profiling based on those provisions.
Art. 22 – Right Not to Be Subject to Automated Decision-Making, Including Profiling
The data subject has the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects or similarly significantly affects them.
Withdrawal of Consent
You also have the right to withdraw your consent to the processing of your personal data at any time.
Once the withdrawal is received, your personal data will be promptly removed from our systems and records.
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If you wish to obtain further information on the processing of your personal data, or to exercise your rights as set out above, please write to: info@joyflo.com.
Before we can provide you with, or change any information, we may need to verify your identity and answer some questions. A reply will be provided as soon as possible, within a maximum of 30 days from your request.
